We kindly request 12 hours notice for all cancellations. Cancellations made less than 12 hours in advance will be charged 50% of the service charge. No shows will be charged 100% of the service booked. Clients who arrive 15 mins or more late for their appointment may be unable to be seen and charged 50% of that service. A valid credit card is required at the time of booking. We thank you in advance.

We strive for perfection on every tan. If for some reason you are not 100 percent satisfied with your tan let us know within 24 hours of your appointment and you can come back in at no charge for us to fix. Any requests after 24 hours will be subjected to a re-do fee.

All packages expire in 1 year, unless otherwise stated and are non-refundable.